QuickBooks Unable to Locate PDF Viewer Problem

QuickBooks unable to locate PDF viewer problem that happens when there is no PDF viewer installed into your system. For this, you have to take a look in your system to check if you have the PDF viewer then why it is not working. 

So if you think the PDF viewer is corrupted then you have to fix it or if there is any other issue then get to know the problem and then implement the solution accordingly.

What are the reasons for QuickBooks Unable to Locate PDF Viewer Problem?

1. The PDF viewer is not installed in your system.
2. The PDF viewer you are using is not compatible with QuickBooks
3. Corrupted PDF viewer.
4. Temp files are interrupting in between.

Solution 1- Fix Adobe Acrobat Reader to view QuickBooks PDF File Properly

For this, you have to uninstall and then reinstall the Adobe Acrobat Reader on your system.

1. Firstly, try to repair the Adobe Acrobat Reader
   1. In your Windows operating system, you have to open the Control Panel first.
   2. Click on the Programs and Features option in the Control Panel window.
   3. Again, click on the option Programs and Features.
   4. In the installed application list search for the Adobe Acrobat Reader application.
   5. Now, right-click on the application
   6. Then choose option Uninstall/Change from the shown options.
   7. Uninstall Wizard opens up.
   8. In this, click on the Repair option to start the repairing process.
   9. Follow the instructions shown on your screen to repair the application
   10. When done click on the Finish button.
   11. Restart the system and check for the error again.
2. Uninstall the Adobe Acrobat Reader
   1. In your Windows operating system, you have to open the Control Panel first.
   2. Click on the Programs and Features option in the Control Panel window.
   3. Again, click on the option Programs and Features.
   4. In the installed application list search for the Adobe Acrobat Reader application.
   5. Now, right-click on the application
   6. Then choose option Uninstall/Change from the shown options.
   7. Uninstall Wizard opens up.
   8. In this, click on the Uninstall option to start the uninstallation process.
   9. Follow the instructions shown on your screen to uninstall the application
   10. When done click on the Finish button.
   11. Restart the system and check for the error again.
3. Reinstall the Adobe Acrobat Reader to fix the issue
   1. Open the File Explorer in your Windows system.
   2. Locate the downloaded installation file of the Adobe Acrobat Reader.
   3. The installation file ends with the “.exe” extension.
   4. When you get it, double-click on the file to open it for installation.
   5. The installation wizard opens up.
   6. Now to reinstall the application, you have to follow the on-screen instructions properly.
   7. When the installation process is done, click the Finish button.
   8. Restart your system to apply the changes.
   9. Now open the QuickBooks to locate the PDF file and check for error.

Solution 2- Set the Adobe Acrobat Reader as the Default PDF viewer

1. To set the Adobe Acrobat Reader as Default PDF viewer, open the Start menu.
2. Click on the Gear icon to open the Settings of Windows.
3. When the Settings opens up, you have to click on the System option.
4. Now, click the Default apps option.
5. Further, select the file type to choose the default apps.
6.  A drop-down list opens up, and from the list, select the .pdf option.
7. Click on to Choose a Default button
8. Choose the application Adobe Acrobat Reader for setting it as the default PDF viewer.
9. It’s now set as default. Whenever you open any PDF file it will open up into the Adobe Acrobat Reader.

Solution 3- Rename the file QBprint.qbp

1. Open the File Explorer on your Windows system
2. Click on the Organize option from left navigational panel
3. Select the Folder and Search option
4. Now, go to the tab named View
5. Click on the option – Show hidden files, folders, or drives
6. After that, open the C:\ drive
7. Go to the Program folder an open it
8. In this folder, search for the Intuit folder
9. Open the Intuit folder
10. Search for the file named QBprint.qbp file
11. Right-click on the file and click on the Rename option
12. Now, rename the file by adding OLD at the end of the file name
13. Press the Enter button to save the name.
14. After this, try to locate the PDF Viewer in QuickBooks and check for the QuickBooks unable to locate PDF viewer.

Solution 4- Delete the temporary files to fix QuickBooks Unable to Locate PDF Viewer

1. First of all open the Run window in your system using the Windows + R keys
2. Then type the %TEMP% 
3. Press the Enter button
4. It will open up the File Explorer window with the location
5. Locate the Temp folder in this location
6. Now open the temp folder
7. Select all the files in the temp folder by pressing Ctrl + A keys together
8. Then delete all the files by clicking on the Delete button on the keyboard
9. Now, the temp files are deleted so check for the QuickBooks unable to locate PDF viewer or not.

Solution 5- Use QuickBooks PDF Repair Tool

The QuickBooks PDF repair tool is one of the tools from QuickBooks Tool Hub. So you first have to download, install, and then perform the repair process using the tool. The steps are:

1. Download the QuickBooks Tool Hub in your system.
2. To install it, go to the downloaded file.
3. Open the tool hub .exe file and start the installation process.
4. Then follow the instructions to install the QuickBooks Tool Hub properly.
5.  When installation is done, go to the tool icon on your desktop or system.
6. Double-click to open the tool.
7. Select the option Program Problems to reach the tool.
8. Choose the QuickBooks PDF Repair Tool.
9. The tool runs and repairs the file.
10. After some time it’s done.
11. When done now email the file to yourself. 
12. Again try to print and save the file as PDF on your system.

Conclusion

As a result, all the solutions are mentioned above to fix QuickBooks unable to locate PDF viewer problem. You have to go through the reason why it happens and then implement the solution. 

If you have any queries or glitches, consult with the QuickBooks Customer Assistance Team who is here to help you 24/7 hours a day. You can do a live chat with experts and skip the queue or email at info@adviceventure.com.

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